Vegepod Returns Policy 

You can initiate a return for all Vegepod items within 30 days of delivery for a refund.* You must return items in new or unused condition with all original materials included with the shipment. We must receive your returned items at our processing facility within 45 days of delivery. We inspect all returned items and award a partial refund for opened or used products. If the return is a result of our error or defective product, we will refund the full cost of the merchandise and shipping charges.
 

If you initiate a return after 30 days, we may issue a partial refund depending on elapsed time and condition of merchandise

 

Defective Product and Returns Due to Our Error

Vegepod will replace any missing or defective part free of charge (including shipping). Contact customer support at support@vegepod.com.

You may return defective items, items damaged at the time of receipt, and incorrect items received without penalty. Your return shipping charges will be waived. 

When we receive your return, we inspect the item and provide a replacement or issue a refund. If the product is not defective, return shipping fees will apply and/or a partial refund may be issued.

*Website Returns

Reason

Return Condition

Who Pays Return Freight

Refund

Within 30 Days

Customer Fault 

Damaged

Customer

20% Restocking

Customer Fault

Original

Customer

Yes

Carrier Fault

Damaged

Vegepod

Yes

Vegepod Fault

Original

Vegepod

Yes

Vegepod Fault

Damaged

Vegepod

20% Restocking